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5.0

Based on 70 reviews

2021-04-18T11:53:27+0000

Fabulous service, couldn't ask for better.... Assisted me in getting what I needed to transition my pup to raw, very easy to order from & super delivery. Prices are also brilliant, was put off by some raw prices; these guys being so reasonable has meant that my pup can be fully raw fed without breaking the bank.read more

Rachael Hall

2021-04-07T13:47:45+0000

Only waited 2 days for my delivery to get sent to... me! Have a huge range of meats and products that I have been looking for the past couple of years. Finally happy I found a raw supplier that sends deliveries up to where I am, as most refuse to send them this far. Very easy to order your products and extremely helpful staff on hand for any issues/concerns that may come up with an order.read more

Carly Alexandra Petts

2021-04-03T07:03:53+0000

Great products and choice, great service, highly... recommended 👍read more

Alexandra Turner

2021-03-24T16:32:36+0000

Amazing service, always willing to help and have... been feeding my Doberman pup on it since we got him! Always get compliments on his form and I definitely think some of it’s down to quality of food! 10/10!read more

Wayne Norris

2021-03-17T19:54:37+0000

Can not fault primal raw, so helpful and willing... to assist if needed. Good selection of food available, which is really good as two of ours can't have chicken due to allergies. Definitely recommendread more

Emma Newman

2021-03-17T12:39:09+0000

Can not fault Primal Raw at all! The selection of... food available is great and are so helpful and willing to assist if needed. Great prices and quick delivery. 💯 recommend!read more

Rachel Jayne

2021-03-01T07:09:14+0000

i have been using Primal raw for around 3 months,... my dogs are thriving on it. the service i have received has been fantastic, i accidentally forgot to order and was a day late for delivery i called the shop and the staff had it delivered the next day. very helpful as always.read more

Kelly Wilson

2021-02-11T10:28:00+0000

excellent quality and service ave used a few... times now, would highly recommendread more

Millie Coletta

2021-02-11T09:25:48+0000

An amazing service! I’ve ordered twice now, the... first time my puppy was having issues with a different supplier so I called Primal Raw and discussed the situation, the advice provided over the phone was clear and I was given direct instructions on what to feed my pup to get her back to normal. This time, I ordered a huge delivery in bulk and cannot fault the order process to delivery. Very quick (I use the courier service as being out of area), massive variety of food and a very helpful team. I have one VERY happy pup! Thank you!read more

Vicky Turner

2021-01-22T14:58:15+0000

It’s not just the delivery service and range of... foods that made me change from my previous suppliers but the fabulous customer service and knowledge abs reassurance when you ring for advice. Thank you for the chat today and I tell all my dog friends about you.read more

Anne Beesley

2021-01-22T10:17:10+0000

Great service ordered my dog food Thursday pm and... it arrived Friday 8am. I have been using Primal Raw for around 9 - 10 month great company please keep up the good work and stay safe. Annieread more

Vicky Lovatt

2020-12-14T16:44:53+0000

great value and quick courier service. my only... recommendation would be maybe try the taster sample packs first. I placed a bulk order of various meats for my non fussy pup who has always eaten everything only to be not even half way through the food for him to be totally refusing to eat certain flavours which strangely seem chicken based: chicken and salmon, complete chicken and the veal. Loves the complete duck and beef and tripe but obviously not value for money if he won't eat it......some has very large pieces of bone in with the meat which people should be aware of. Have used 3 other raw food suppliers in past with no problem so probably won't order from primal raw againread more

Elaine Macfarlane

2020-12-09T23:42:11+0000

Very happy with the efficiency, quality and... delivery of our order. We are excited to see such variety at reasonable prices..read more

Carla Rose Thompson

2020-12-09T20:47:30+0000

Absolutely fantastic, Lucy has helped me every... step of the way on starting Doug on raw! The delivery was super quick and the selection is second to none! Looking forward to this heathy journey knowing that if I have questions or problems then there is always help at hand ❤️.read more

Jane Sin

2020-12-04T12:04:29+0000

The selection is great, both dogs eat every... scrap, customer service efficient, delivery convenient, and a good price for great quality. What’s not to love!read more

Holly Smiles

2020-11-18T13:45:33+0000

My lot love delivery day. The selection is great... and delivery arrives within 2 days. Freezers are finally all stocked up again. Thanks guysread more

Jenny Frost

2020-10-31T16:18:49+0000

Always use primal raw delivery for Reg. Good... quality and such a friendly efficient service, always receive a text message to let me know they are on their way.read more

Julie Penn

2020-10-24T14:44:49+0000

Great reliable service, always has what I need... for my princess pooch. Totally recommend!!read more

Deirdre Duffy

2020-10-14T19:15:38+0000

Great service and company. Excellent variety of... products available and plenty of choice for dogs with allergies! Communication regarding van delivery is fantastic, and everything is competitively priced. Tetley LOVES his mystery gift bag too!! Thank you :)read more

Emma Herod

2020-10-14T07:41:37+0000

A really helpful team, whether delivering... nationwide or locally, I’ve had to ring up before and ask for an urgent delivery to a different location and they’ve switched things around to help me out. Our puppy can be really fussy too, but she always eats the Just Natural complete raw meals, even for breakfast!read more

Lorna Norrington

2020-10-09T09:33:47+0000

Great customer service. I found the staff very... knowledgeable and more than willing to help. Having not really investigating raw food before it was great to have such a helpful team willing to advise and talk you through the process. Highly recommendread more

Charlotte Louise Duffy

2020-10-07T13:17:40+0000

Amazing customer service !! Struggled to get my... payment over the Internet and phone but sorted out in the end . Will be staying with this company supplying the best raw food and treats for my bulldog 😍🐶read more

Lenny Justine

2020-10-01T16:55:35+0000

Huge thanks to primal raw for not only have our... food in stock but also delivering it in the time suggested on the website. We’ve ordered from two other companies recently who have said in stock then emailed us after to say actually isn’t in stock and we’d have to wait!! Well not Primal Raw. First company to do exactly what is offered! Extremely grateful and will be sticking with you 💜🐕 8 happy dogs! Do you have Instagram too? Xread more

Sarah Holley

2020-09-20T15:15:06+0000

Absolutely fantastic business. You can tell they... really care about both human and furry customers. Always willing to answer questions, huge selection of stock and fast delivery. Deliveries are always well packaged and the price of the food and delivery is very competitive and excellent value. I honestly wouldn’t use another company for my raw food and treats; 5 stars 🌟read more

Sarah Ben

2020-09-18T13:27:59+0000

I started using Primal Raw after a friend... recommended one of the brands they sell. I am very pleased with the choice and service provided. They are always really helpful and delivery is always on time and by friendly drivers!read more

Rachael Smith

2020-09-18T08:57:51+0000

I have been ordering from primal raw for almost a... year now and can't recommend them enough. we were new to raw feeding a year ago when we got our puppy and these guys were very helpful and friendly. deliveries are always on time and online ordering system is easy to use. also having a 60kg dog who goes through a lot of food, they are the best on price locally too.read more

Amber Birkett

2020-09-17T17:57:16+0000

Always a great experience coming to primal raw, I... love all the treats and they always give great advice! Some stuff for my dogs from today and his happy face with his new treat 😅read more

Debs Bound

2020-09-08T21:49:14+0000

Visited today to get the food for my dogs and... make use of the dog scales to check on the progress of my 18 week old puppy Tinkerbell. I changed her on to raw feed 8 weeks ago and I am so happy with the results. Tinker is now 27kgs (4st 4lb) and gaining strong 1.5kgs per week. Nice steady gain and she looks so healthy Staff are really friendly and helpful. Cannot recommend feeding raw enough. Best decision everread more

Nikki Burton

2020-09-07T11:51:57+0000

Very helpful and friendly company. I placed my... first order with them about 3 months ago and asked for courier delivery. I was contacted within minutes and advised they had a freezer van delivery the next day and was cheaper. They were able to change it and gave me a refund as their delivery van was cheaper! Not many companies would take the time to do that. Will definitely continue to order from them. 👍😁read more

Lauren Grattage

2020-09-04T13:22:33+0000

Just had my first order the other day! Arrived... quickly and was nicely packaged, everything was still chilled/frozen which was great! Using the completes to get my ferret on a raw diet and she seems to love it so far, will be using this site again 😄😄read more

Tanya Wells

2020-08-26T12:20:30+0000

I’ve just placed my second order. I will carry on... using them. They have a great selection. I ordered late last night and will be delivered tomorrow. I’m new to raw and will definitely be recommended you. Thank youread more

Drae Jones-gill

2020-08-03T12:03:23+0000

Very friendly and helpful service, always good... communication with order's. Great to see a company who cater for the DIY Raw feeders. Would definitely recommendread more

Sara Kulikowski

2020-07-25T19:13:13+0000

Received my first order today. Great selection of... raw food on the website and a wide price range too so caters for all budgets. Great customer service and we were advised of delivery time the evening before, which was really accurate. Haven’t tried the meals yet, but our two loved the furry rabbit ear treats!! Will be using Primal Raw on a regular basis from now on.read more

Dawn Nicholls

2020-07-23T16:42:06+0000

Awesome service, ordered Tuesday, it came today.... All still frozen solid, very impressed, thank yooooooooo :) :)read more

Marie Innocent

2020-07-22T11:02:39+0000

Brilliant service, ordered on Tuesday and... delivered Wednesday morning can’t fault. Plenty of choice. Would definitely recommendread more

Alyson McVay

2020-07-07T11:31:55+0000

First delivery received today. Delivered by... courier fully frozen and very well packed. Excellent customer service too. Thanksread more

Tracey Hatcher

2020-07-04T14:38:47+0000

Recommend highly for cats. We have been feeding... our 2 ragdoll cats raw food from primal raw for 4 weeks now and the benefits are amazing. No runny or smelly poos, less poo very contented cats and remarkable difference in their coats being softer and floofier.👍read more

Sue Althorpe

2020-06-28T12:15:55+0000

Very welcoming. We are new to feeding Raw and... the staff were very helpful. We will be going back againread more

Marc Herbert

2020-06-14T11:45:15+0000

excellent company. fast deliveries. excellent... product knowledge. brilliant query response. all round greatnessread more

Hanna Louise

2020-06-13T15:00:41+0000

Visited today for the first time as changing my... boys onto raw. Was greeted with such a friendly hello. I explained I was new to raw and the lovely gentleman and lady was happy to explain about raw food, happy to answer any of my questions and gave me lots of great advice. Just gave my boys their new treats and they have been non stop chewing them. Thank you so much. 100% recommended ❤️❤️read more

Emma Smith

2020-06-10T14:12:27+0000

Great advice from our first visit, and great... customer service. Deliveries always on time and great choice of brands for my lab who likes to change his mind regularly about his favourite food! Keep up the good work.read more

Danny Littlewood

2020-06-04T16:00:47+0000

Couldn't be happier with my order. great service... & was very happy with the way it was all packaged - very professional. ordered Monday, sent out Tuesday & received Wednesday dinner time & to say I live in Hull, can't complain with that service. it's safe to say you are my new supplier so look forward to seeing my name on your order invoices every month 👍 Thanks guysread more

Andrea Worton

2020-06-04T15:49:54+0000

I contacted Primal Raw today via phone and could... not be happier with the service I received. Honest, pleasant and very thorough advice. Many thanks to Sian and her colleague.read more

Georgia Berry

2020-05-17T17:28:23+0000

My pup is loving her raw diet from Primal raw,... extremely helpful staff to talk through various brands and mixes etc and she has discovered her new Frozzy treat which has gone down rather well, thank you Primal Raw we will be back soonread more

Sarah-Jane Finch

2020-05-01T13:49:24+0000

Ordered yesterday for the first time and less... than 24 hours later we’ve received (and already started eating!) our order. Thank you so much!read more

Jill Parrish

2020-04-18T12:50:11+0000

I have been buying our raw food for the bulldogs... for a good few months now. I was buying the ones that are like sausage meat(wrapped like it) but then found a different brand in a bag that defrost really nice and the dogs woff it down.The girls who deal with customers via email/phone call are fabulous, always contact me if there is an issue and it gets resolved very quick. I always seem to forget to order in time for the freezer van so i pay for the other courier and the food always arrives at the quickest convenience. I highly recommend :)read more

Honor Page

2020-04-08T16:19:13+0000

Fantastic range of products, super super! I... ordered Tuesday afternoon & had delivery next day, amazing!!! Thank you very much 😊👏read more

Paul Williams

2020-03-29T20:42:01+0000

Great variety of natural food for dogs and a very... friendly service.read more

Brian Wilson

2020-03-21T12:17:51+0000

I live In Harlow Primal raw when they saw your... delivery is coming it's there, plus there product my German Shepherd loves, Beef and tripe is the best.her weight is good and she enjoys what she eatsread more

Jane Spencer

2020-03-16T09:28:43+0000

Great service, great product.

Leanne Mckinney

2020-03-10T14:22:29+0000

AMAZING food , my dog loves this food and since... being on it her skin is great and has calmed her down considerablyread more

Hannah Mitchell

2020-03-03T14:00:02+0000

Great food range, lovely staff very... knowledgeable, always helpful and welcoming. Riley has done very well on raw and would recommend to anyone 👍🏻read more

Taylor Sheppey

2020-01-24T15:00:09+0000

Good quality service and always willing to help... in any way . thankyouread more

Stephanie Miller

2020-01-18T08:16:03+0000

Good selection, great prices, excellent staff

Stu Carr

2020-01-03T06:57:00+0000

First time trying raw for my 7 month beagle... jessie ,loves it great to see her enjoy a meal so much! Great and helpful advice from the guy there ,and very reasonably priced thank you !read more

Francesca Mitchell

2019-12-08T16:06:34+0000

Great selection and really helpful team. When I... was running late a few months back they kept the store open for me and when I've had home deliveries the drivers and Primal Raw team have been excellent! Thank you from me and an even bigger thank you from Poppy and Winston 🐾🐾read more

Emily Wood

2019-10-13T17:02:27+0000

Great customer experience, everything we needed... was in stock, happy beagles in this house!read more

Faye Riches

2019-10-13T07:10:29+0000

Excellent Customer Service, Super Helpful and my... very sickly dachshund has been so much better since going on a raw food diet. Thank You 🙏🏼read more

Kim Culyer-Dawson

2019-08-15T12:09:01+0000

people are helpful and knowledgeable

Sasha Dowden

2019-08-15T10:37:07+0000

Super helpful! got there early and they were very... accommodating and order all packed and ready to go. hurry up pay day so I can place my next order :)read more

Ian Ewers-Larose

2019-04-26T14:08:59+0000

Fabulous service and advice I needed advice on... whether to put my dog in this and they helped me decide and wow what a difference we have seen in our dog 🐶 happier , more content , less jumping, a lovely dog - so thank you team xxread more

Sam Divers

2019-03-10T18:34:38+0000

3 months in and we have two very happy dogs.... Polite on schedule deliveries. No surprise soggy boxes. Meat is always lovely and fresh looking! Very happy to recommend!read more

Andrew Shemming

2018-11-12T20:14:54+0000

Great selection of food and treats. Knowledge... staff and great customer service.read more

PT Kelly Clayden

2018-07-11T09:12:18+0000

Personal and professional service. The team are... so helpful and great knowledge of how to do “Raw Feeding” Thank you from Sammie and Iread more

Jimmy Moore

2018-06-15T10:56:19+0000

Fantastic service, prices and range of quality... products. We like the Bulmers, dog N bone, and then random treats especially so far.read more

Jacqui Burns

2018-06-15T06:33:18+0000

Primal Raw are a very helpful, friendly company.... I’ve only recently started feeding raw to my two girls, the change in them is noticeable, coats are softer, teeth are cleaner. Would highly recommend Lucy Reeves and Primal Raw.read more

Pat Hamilton

2018-06-14T15:31:22+0000

My two beautiful girls bred/born of parents on... Primal Raw, weened on and live the Primal Raw life. Never have I had dogs with such wonderful glossy thick coats and so naturally healthy. They love their Primal Raw and all the natural treats and trainer bites at such reasonable prices too. Thank you all at Primal Raw for the help and advice, your never to busy to stop and help. ��read more

Richard Bywater

2018-06-14T07:46:15+0000

The whole team are incredible. Spent lots of... time talking to my wife to help us make sure we got it right from the start. Have gone above and beyond. Brilliant customer service. Would highly recommend!read more

Helen Matthews

2018-06-13T16:22:16+0000

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